Returning your Tee

Thank you for shopping at Uncle Mooty, your satisfaction is important to us. We understand that there may be instances where you need to return a product, and we are here to assist you. Please read our returns policy carefully to understand the guidelines and procedures for returning items purchased from Uncle Mooty.

  1. Eligibility for Returns:
    a. We accept returns for t-shirts purchased directly from Uncle Mooty's Shopify store.
    b. To be eligible for a return, the t-shirt must be unused, unwashed, and in the same condition as when you received it.
    c. Customized or personalized t-shirts are non-returnable unless they are defective or damaged upon arrival.

  2. Initiating a Return:
    a. If you wish to return a t-shirt, please contact our customer support within [number of days] days from the date of delivery.
    b. You can reach out to our customer support team through
    c. Please include the following details in your return request:

    • Order number
    • Reason for the return
    • Desired resolution (refund or exchange)

  3. Return Authorization:
    a. Once your return request is received and approved, our customer support team will provide you with a Return Authorization (RA) number and further instructions on how to proceed.
    b. Do not ship the t-shirt back to us without obtaining a valid RA number.

  4. Return Shipping:
    a. Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, defective or damaged product).
    b. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

  5. Refunds and Exchanges:
    a. Once your returned t-shirt is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
    b. If approved:

    • Refunds: A refund will be issued to the original payment method used for the purchase. Please allow [number of days] for the refund to be processed and reflect on your account.
    • Exchanges: If you requested an exchange, we will ship the requested replacement item(s) to you, subject to availability. c. If the return is rejected:
    • We will provide you with an explanation for the rejection and offer any alternative options if applicable.

  6. Non-Returnable Items:
    a. We do not accept returns for t-shirts that have been customized or personalized unless they are defective or damaged upon arrival.
    b. Additionally, gift cards or promotional items are non-returnable and non-refundable.

  7. Customer Support:
    a. If you have any questions or concerns regarding the returns process, please reach out to our customer support team. We are here to assist you and provide the necessary support throughout the returns process.

Please note that Uncle Mooty reserves the right to modify or update this Returns Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes. By continuing to use our Shopify store and making purchases, you acknowledge and agree to the terms outlined in this policy.

Last updated: 29 May, 2023

If you have any further questions or require additional information, please do not hesitate to contact us. Thank you for shopping at Uncle Mooty!